Ranch wouldn’t accept a coupon I presented to them. Within a matter of a few hours of posting that blog, I had a comment from Pizza Ranch. I was floored. I didn’t email them directly or even call them. It turns out that they have a pretty elaborate social networking crew that monitors the web for comments such as what was printed in my blog.
The message wasn’t automated; an actual person read my blog and
apologized in detail. The person also gave me an email address where I could enter my name and address and said they would send me a $10 gift card to pay for my next order of chicken. They also encouraged me to click on another link to explain to the local restaurant what happened so they can prevent it from happening again.
I am very happy with Pizza Ranch for turning a bad experience
into a good one. There aren’t many companies that are willing to go that far for customer service these days. My expectations were exceeded considering I didn’t expect anything in the first place.
Most days when I write my blogs, I feel like we are all sitting around a large table drinking coffee and just talking. I forget that the outside
world is sometimes looking over our shoulders and listening in on the
conversations. It’s nice to know that Pizza Ranch is looking out for the
customer and they are welcome to pull up a chair at our table anytime. We all make mistakes, but apologizing is the right thing to do.
When we talk about shit hitting the fan we get a pretty good visual in our heads of what that means. But what if the shit hits the bathroom walls and then the toilet lid flies off and hits you? Pretty scary huh? Well it turns out that a certain make and model of toilet really is blowing up and there’s a huge product recall.
If you just happen to be on the shitter, reading this on your phone (or not), then take a moment to check out the make and model of your
toilet. If you have a Flushmate III Series 503, that was purchased from Home Depot or Lowes or one made by American Standard, Crane, Kohler, Eljer, Mansfield, St. Thomas or Gerber between 1997 and 2008, then my friend you have a serious problem. But don’t worry; you won’t be alone as 2.3 million toilets are being recalled.
Doens't the name; Flushmate III Series 503, sound like something Wile. E. Coyote would have purchased from ACME to kill the Roadrunner with?
So far there have been 304 exploding complaints with 14 people claiming they have laceration or impact injuries. This is some serious shit folks; check your shitter before it kills you! As always I’m just looking out
Have a happy day : )